In 2017, Karakter chose to implement a new workplace concept, focused on flexible working. The underlying reason was twofold:
- On the one hand, the real estate team felt there were many unused metres in the buildings;
- On the other hand, the facility team had to deal with complaints from employees because there was a shortage of (suitable) workplaces and rooms.
In order to facilitate employees in working flexibly and to make better use of the available space, Karakter has been using iBASX since 2017. iBASX provides sensor-based insight into available workstations and spaces in an office building. In addition, the software offers the possibility to reserve/book these spaces. In this way, iBASX not only helps employees to find an available workplace but also contributes to improving the visibility of available spaces.
Karakter is an academic institution for child and youth psychiatry. Through the best care, groundbreaking scientific research and high-quality education, they help psychologically vulnerable children and adolescents to develop their talents and to participate in society. They strive for a society in which every child and adolescent can participate, grow up safe and healthy, and flourish. Children and adolescents (0-18 years) from all municipalities in the Netherlands can -by referral- come to Karakter. They come to Karakter for diagnosis and treatments for ADHD, autism, depression, anxiety and obsessive-compulsive disorders, behavioural disorders, psychosis and other psychiatric problems. Because of their academic function, Karakter is also involved in training, research and education. Karakter has 12 locations in Gelderland, Overijssel, Noord-Brabant and Limburg (all within the Netherlands). A central branch within Karakter is responsible for, among other things, the accommodation of the organisation, architectural projects and purchasing. The locations are divided into three regions, with a facility team leader per region.