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Why does cultural diversity matter within the workplace?

Justin is our In-House researcher. Contact him via

Culture is something that shapes us as a species; our behaviour, beliefs, values and norms are what make us human. It is the lens through which people live their lives. For this reason, it is important to have cultural diversity in the workplace. Naturally, people who come from different cultures have different world views and a different knowledge base. These are excellent means for us to understand each other’s differences, respect them, and learn from one another.

Culture has a great influence on a person’s perception of the world and their intellectual capabilities and insight. A variety in viewpoints offers teams new perspectives and ideas, making employees more likely to think outside the box. This can present several positive opportunities for an organisation to grow and improve in many ways. A diverse workforce has been found to drive innovation and make the organisation more profitable. The different cultures within the workforce can give the organisation a competitive edge. For example, it can lead to a better understanding of how a product or service should be adjusted or adapted to thrive in other countries. According to Hult Business School, cultural diverse organisations had a 35% increased likelihood of being more profitable than competitors with less diversity.

Cultural diversity in the workplace

Putting diversity first in the workplace is also likely to make your organisation more attractive to candidates. They also will have a higher propensity to stay in your organisation. Research has shown that employee turnover is less in companies with a more culturally diverse workforce, translating to more diverse company culture. Which is an important aspect in retaining employees. Having diversity in the workplace allows employees to feel more welcome to share opinions, ideas and perspectives, therefore driving innovation in the workplace.

Cultural diversity is something we should value in the workplace, as it not only contributes to increased profitability for an organisation. It also allows us to learn and grow from other people’s cultures and experiences. It also complements our own experiences, which help us create better work and improve collaboration. In addition to that, cultural diversity helps foster personal growth and development in regard to intercultural competencies. Therefore, fostering a solid workplace strategy to include diversity is highly essential to create a more profitable organisation stemming from improved collaboration and innovation from employees.

For more information on creating a solid workplace strategy, read our most recent whitepaper:

“Why should you incorporate a healthy workplace strategy?”

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